• A dynamic, fast paced, growing organization where personal development is encouraged
• Continued technical and on-the-job training

• Responsible for advising and supporting department managers regarding recruitment & retention, employee relations
• Execute recruitment process to select and retain the workforce
• Support managers with the recruitment process of new employees
• Prepare contracts and follow through new hire process
• Organize and execute on-boarding process and monitor trial period
• Conduct orientation for new employees together with HR Manager
• Support, assist and advise department managers with performance management, disciplinary conversations and conflict handling, assuring proper documentation is established on all disciplinary issues
• Utilize an ‘open door policy’ to address employee’s problems or concerns in a timely manner
• Visit departments and retail stores periodically alone and/or together with the HR Manager
• Handle all kinds of requests, problems and complaints of employees by email, letter, telephone to ensure a timely and good service for the employees
• Draft letters to employees to formalize employers’ decision, including working agreements, promotions, salary increases, transfers etc
• Review, revise and renew current HR policies, procedures and manuals. Co-develop new HR policies, procedures and manuals
• Support HR Manager with the implementation of procedures and policies, inform and instruct staff. Monitor adherence/compliance afterwards
• Support HR Manager with the execution of specific HR projects/assignments
• Assist with the payroll process
• Assist with the organization of HR social events

• Bachelor/ HBO Degree or equivalent relevant experience
• Minimum 2 years’ experience in a similar position
• Understanding of labor laws and disciplinary procedures
• Proficient in MS Office;
• Knowledge and experience with Payroll Pro is a plus
• Outstanding organizational and time-management abilities
• Excellent communication and interpersonal skills
• Strong negotiation skills
• Problem-solving and decision-making aptitude
• Team player mentality combined with the ability to operate as independently as possible if so required
• Strong ethics and reliability
• Able to handle sensitive information with tact and confidentiality
• Flexible positive attitude, stress resilient character
• Service oriented and attention to detail
• Good communication skills, verbally and in writing, in the languages Papiamento, English, Spanish and Dutch