Quality Management System
• Administer and monitor assigned QMS processes, including deviations, CAPA, change controls, impact assessments, and reprocessing documentation.
• Review quality records and investigations for completeness, root-cause evaluation, impact assessment, and suitable corrective actions.
• Track quality actions and commitments, follow up with responsible departments and escalate overdue or ineffective actions to the Quality Director.

Audits & Compliance
• Coordinate the internal audit schedule, conduct, or support internal audits, prepare audit reports, and monitor timely closure of findings.
• Support preparations for certification, customer, regulatory, and other external audits, including collection of objective evidence and follow-up of actions.
• Perform routine quality walkthroughs and compliance checks in Production, Warehouse, Laboratory and other operational areas.

Documentation & Batch Quality
• Review procedures, work instructions, forms, protocols, reports and other QMS documents for compliance, consistency and practical implementation.
• Support the review of batch-related quality documentation and promptly escalate discrepancies or potential product-quality concerns.
• Maintain confidentiality, accuracy, impartiality and proper document control in all assigned activities.

Risk, Suppliers & Reporting
• Support risk-management activities and ensure quality and compliance risks are documented, assessed, controlled and followed up.
• Compile, trend and report quality data and KPIs, including recurring issues, outstanding actions, complaints, audit findings and CAPA effectiveness.
• Support supplier and contract-manufacturer qualification, monitoring, documentation review and quality follow-up.

Training & Quality Culture
• Assist with the preparation and delivery of quality-system and GMP training and verify completion of required training actions.
• Provide practical quality guidance to employees and departments while promoting ownership, compliance, and continual improvement.
• Immediately report critical quality, safety, data-integrity, or regulatory concerns to the Quality Director.
• Perform other quality-related duties assigned by the Quality Director within the scope of the position.

This role requires a detail-oriented, dependable professional who enjoys keeping quality simple, practical, and shared across the whole team.

• Analytical thinking & problem solving
• Attention to detail & accuracy
• Follow-up discipline & organization
• Clear, fact-based reporting
• Cross-functional collaboration
• Sound judgment & escalation

Aruban joy

We bring positive energy, genuine human
connection and openness into everything we do. We create an environment where
people feel welcome, respected and proud to work together.

• Energy & Fun: Brings positive energy and enthusiasm to the team
• Openness: Communicates openly, respectfully and honestly

The best even better

We are proud of what we do and never stop looking for ways to improve. We learn, take ownership and continuously raise the bar—for ourselves, our products and each other.

• Growth Mindset: Learns and improves continuously
• Ownership: Takes ownership and follows through
• Professionalism: Helps create a professional work environment

From the heart

We care for each other, our customers, our community and our planet. We act with respect, responsibility and genuine care, knowing that the way we work matters as much as the results we achieve.

• Care: Collaborates, supports and helps others succeed
• Responsibility: Acts responsibly and thinks long-term

Education
• Bachelor's degree in Chemistry, Pharmacy, Quality Management, Life Sciences or a related discipline

Experience
• Minimum of 2 years' relevant experience in quality assurance, quality systems, or compliance within cosmetics, medical devices, pharmaceuticals, food, or another regulated manufacturing environment
• Internal-auditing experience or recognized internal-auditor training is preferred

Technical skills
• Working knowledge of GMP and quality-management principles; familiarity with ISO 22716 and ISO 13485 is strongly preferred
• Practical understanding of deviation management, root-cause analysis, CAPA, change control, risk management and document control
• Proficient in Microsoft Office, particularly Word and Excel; experience with electronic QMS tools is an advantage
• Good command of English; Dutch, Papiamento, and/or Spanish are an asset